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Return Policy

Your satisfaction is important to us!  The Snow Bowl Ski Shop will gladly accept your return and exchange requests - simply follow the three steps outlined below (under "How to Return or Exchange Your Order").

Any item purchased online may be returned or exchanged within 30 days for a full refund*.  All return and exchange requests will be processed promptly and in the order in which they were received.

*Please Note:
Items must be returned in "as new" condition (including all tags and manufacturer packaging).

How to Return or Exchange Your Order

  • Fill out this form (Snow Bowl Ski Shop Returns and Exchanges Form) and include it in the package along with a copy of your packing slip or confirmation email.
  • Include any exchange information or the reason for your return so that we may serve you better in the future.
  • it is recommended that you use a method of shipping that insures the packages for the value of the contents and provides you with a tracking number.  Send all returns/exchanges to the following address:
        Middlebury College Bookstore
        Attn: Ski Shop Returns
        58 Hepburn Road
        Middlebury, VT  05753

Return Shipping Costs

Snow Bowl Ski Shop will not be responsible for expenses related to returns and/or exchanges unless we made an error in processing your order.  If you believe we have made an error with your order, please call us at (802) 443-5334.  If you are exchanging an item for a different size or another item there is a $7.95 return shipping charge.  To cover this fee you may either enclosed a check or provide a Visa or MasterCard number for this exchange.  It is recommended that you insure all packages sent back to us.  Snow Bowl Ski Shop is not responsible for packages lost or stolen.